For AI products
Ship the product. Murphy handles the users.
AI products get support volume that scales with every launch: failed generations, credit questions, refund requests, at 3am, in French. Murphy answers from your docs, follows your rules, and turns real bugs into pull requests.
- 700+
- conversations handled in 36 hours
- 100%
- of answers traced and auditable
- 1 click
- from bug report to a PR in your repo
basedlabs.ai, our AI image product, Aug 18 to 20, 2026.
Every reply logs retrieval, rules, and response.
Dispatch, with a human approving every send.
Around the clock
Support that ships with the product
Any language in, their language out.
Users write in French, Japanese, Spanish. Murphy answers in kind, with a translate button so you always know what was said.
It reads screenshots.
A failed generation or a broken export screenshot becomes context for the answer, not an attachment the bot ignores.
Returning users never repeat themselves.
Murphy remembers past conversations. "Any update on my refund?" gets an answer, not an interrogation.
Agent native
Bugs flow through as pull requests
One click to your repo.
Dispatch turns a support case into a GitHub issue with the transcript quoted and your coding agent tagged.
The fix closes the ticket.
When the PR merges, the webhook resolves the original conversation and logs the fix on the case.
Your agents work the inbox too.
An MCP server and a plain REST API mean Claude Code can read the full case, reply, and resolve.
Night shift
Run like a team twice your size
Triage while you sleep.
Answered tickets that stay quiet get resolved overnight; the morning inbox holds only judgment calls.
Every conversation gets a quality score.
Monitors flag the handful a human should review, with the reason and the transcript.
Test before you ship a change.
Simulations replay real customer questions against your new rules and show what improved or broke.
"We put Murphy on basedlabs.ai and it handled 700 conversations in its first 36 hours. Every answer left a trace I could audit, and the refusals became my to-do list."
Michael Aubry, founder of BasedLabs and Murphy
Keep your stack
Open source, self-host free forever, and it plugs into what you already run: your docs, your email, your repo, your coding agents. No migration project, no lock-in, and the code is auditable all the way down.
Put an agent on your site today